Case Studies

Challenge:

Our customer was tasked with making a critical repair to a major global oil refinery in Singapore that had recently suffered an outage. Knowing that quality and quick delivery were essential to resuming operations at the oil refinery, the customer contacted the Sandmeyer Steel Company Sales and Support Center in Singapore after hours to request an urgent shipment of 304H cut to size plate.

Solution:

Sandmeyer quoted the job immediately via phone, with a delivery commitment to ship the order the same day. Once the order was placed, the Sandmeyer team sprang into action. The order was processed, packaged, and shipped with paperwork all in less than six hours.

Results:

Because of Sandmeyer’s international presence and quick response time, our customer was able to proceed with critical repairs more quickly than they initially deemed possible. The customer stated, “I am impressed with Sandmeyer Steel Company’s consistent dependable rush service.”