At Sandmeyer Steel Company, we know that in today’s fast-paced environment, quick access to accurate information isn’t a luxury, it’s a necessity. That’s why we developed our Customer Portal, a secure, web-based platform designed to streamline your experience and put key information at your fingertips.
Whether you’re managing multiple orders, handling documentation for quality compliance, or simply trying to stay organized, our portal is here to save you time and improve efficiency at every step — all while delivering an extraordinary customer experience.
Why the Portal Matters
Before launching the Customer Portal, many of our customers relied on emails or phone calls to request updates, track orders, or access test reports. While our team remains committed to personalized service, we also recognize that many of our customers prefer the convenience of digital self-service tools, especially when time is tight.
Our Customer Portal was built with your needs in mind. It offers a centralized hub for everything related to your orders and documentation, available 24/7, from any device. Don’t just take our word for it. “The Customer Portal has completely changed how we manage our orders with Sandmeyer Steel. We can track shipments, download MTRs, and pull invoices without waiting on emails or calls. It’s made our internal processes faster and more efficient and saved us hours each week,” Procurement Manager at an Industrial Fabricator.
Key Features That Drive Productivity
Here’s how our Customer Portal helps simplify your workflow and reduce administrative hassle:
Real-Time Order Updates
Easily monitor the status of your current orders. View ship dates, access tracking numbers, and see real-time updates without having to reach out for support.
Pull test reports, MTRs, and quality documents you need, when you need them. Whether it’s for internal records, audits, or final documentation, having instant access means fewer delays and greater control.
Organized Recordkeeping
View and download invoices, shipping confirmations, and past order history all from one organized location. Say goodbye to digging through inboxes or searching for PDF attachments.
Multi-User Access with Permission Control
As the company administrator, you can add team members to your account and control what they can see. This ensures your procurement, quality, and operations teams each have access to the exact data they need…nothing more, nothing less.
Where and How to Get Started
The portal is available at portal.sandmeyersteel.com. It’s a secure, web-based system that works on both desktop and mobile devices. There’s nothing to install, just log in and go.
Setting Up Your Account
Once your company’s account is set up, the designated admin will be able to:
• Add or remove users
• Assign role-based permissions
• Access a complete history of orders and documents
If you haven’t registered yet, click the Customer Portal button on the homepage to get started. You’ll receive step-by-step instructions to guide you through setup.
Always Backed by Our Support
Need help getting started? Our team is here to help. From onboarding to troubleshooting, we’re committed to making your portal experience as smooth and productive as possible. You’ll still have access to the same personal service Sandmeyer Steel Company is known for, just with even more tools at your disposal.
Ready to Get Started?
Join the many customers already using our Customer Portal to save time, stay organized, and keep projects moving forward — while enjoying an extraordinary customer experience every step of the way.